International Calling with a VPN service
By default and for security reasons, E Street restricts access to our voice platform (E Street Voice Pilot) to US based IP addresses. As a result, using Communicator or Communicator Go from a non-US country may fail. The solution is to use a VPN. A VPN will tunnel your VoIP traffic as if it is […]
I get a “Cannot Verify Server Identity” error on iPhone IOS Apple Mail
[vc_row][vc_column][vc_column_text] If you are using the iPhone mail client or other Apple devices using iOS to access email you may experience the “Cannot Verify Server Identity” error. This error is caused by iPhone’s and iOS’s strict verification of mail server certificates and affects POP3 and IMAP email accounts with SSL encyption enabled. How to fix… […]
Voice Pilot Communicator and Communicator GO
Voice Pilot Communicator & Communicator GO E Street’s Unified Communications desktop application and iPhone (IOS) or Android smartphone app brings the industry-leading features of E Street Voice Pilot Digital Voice to your desktop and phone. It is available on Microsoft Windows, Mac OS, Ubuntu Linux as a desktop application, and Communicator GO on Google Android […]
Tell me about E Street’s Voice Pilot Fax Service
Voice Pilot Fax Internet faxing (Using E Street Voice Pilot Services / Email application to Send and Receive Faxes) is more cost effective and convenient than using the old traditional fax machine, and offers a vast amount of features and benefits to reduce costs while increasing business productivity. E Street’s “Voice Pilot Fax” is E […]
Microsoft 365 Cloud Data Backups – E Street’s SaaS Data Protection Explainer
E Street’s SaaS Data Protection Why Microsoft 365 data needs to be backed up… Even though Microsoft maintains and protects the infrastructure that powers its services, Microsoft’s Shared Responsibility Model states that end-users are responsible for safeguarding their data stored on Microsoft 365. Businesses must secure Microsoft 365 assets for ransomware prevention, regulatory compliance, and […]
Voice Pilot Communicator GO call settings and active call management
Attached below are some active call features and settings for E Street Voice Pilot Communicator GO. Your Call Screen appears when you initiate or receive a call with E Street Voice Pilot Communicator GO: Once your call is connected Communicator GO allows you to perform several actions: Mute – Mute allows you to disable the […]
How do I view my server stats?
E Street offers default server statistic in all standard hosting plans and Advanced Server Statistics are reporting are available as an add-on to your plan as well. Advanced Stats are given private URL’s – (Contact E Street Support For an example of these types of stats.) Viewing default server stats can vary by platform and […]
Unable to see home page after publishing your website
Some users may report inability to see their home page when publishing on the servers. There are a number of reasons this may occur: – Published to wrong folder. For any website to be served it must be in the “httpdocs” folder on your server. If the user published to anything other than this folder, […]
