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Configuring Entourage for Mac to send /receive email

To setup Entourage in Mac (Classic and OS X) to send and receive POP e-mail, follow these instructions. These instruction will walk you through setting up a new mail account using the Account Setup Assistant. The setup differences between Classic and OS X are mainly cosmetic. The steps involved in setting up an account are the same.

You will need the following information in order to setup an account.

E-mail Address: <yourEmail>

Account ID: <yourEmail>


Incoming mail (POP, IMAP) Server: <yourIncomingServer>

Outgoing mail (SMTP) Server: <yourOutgoingServer>

You can look up the settings for your e-mail here:


With Entourage running:

1 – Go to the ‘Tools’ menu and select ‘Accounts’.

2 – When the ‘Accounts’ window appears, click on ‘New’ and select ‘Mail’ to startup the assistant.

3 – Enter the name you would like people to see when you send them an e-mail. It can be any name or nickname you like. Click the right arrow to continue.

4 – Make sure ‘I already have an e-mail address that I’d like to use.’ is selected, then enter your e-mail address <yourEmail>. When finished, click the right arrow to continue.

5 – If not already selected, make sure ‘My incoming mail server is a(n)’ is set to ‘POP’. Enter your incoming mail server <yourIncomingServer> and outgoing mail server <yourOutgoingServer>. When finished, click the right arrow to continue.

6 – Enter your account id <yourEmail>.  This is your full email address.

If you don’t want to have to enter your password every time you check your mail, enter your password and click the ‘Save password’ box. When finished, click the right arrow to continue.

7 – Enter your email address as the Account Name. When finished, click the ‘Finish’ button.

Once the account is created, you’ll need to go back into the settings to confirm that SMTP authentication is enabled:

1) Click on the “Tools” menu and select “Accounts”

2) Highlight your mail account and click “Edit”

3) Select “Click here for advanced sending options”

4) Check the box labeled “Override default SMTP port” box

5) Change the Outgoing server port to 587

6) Check the box labeled “SMTP server requires authentication”

7) Make sure it’s set to “Use same settings as incoming mail server” and then click “OK”

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