We understand and respect the privacy concerns of our clients and do not make public or sell any private information submitted to E Street. Any information gathered from our web site or from the information that we collect in order to provide our clients with the services we offer will be kept private.
As a policy guideline, E Street customers engaging in services provided by E Street are considered in agreement and compliance with E Street’s MASTER TERMS AND CONDITIONS Agreement which are the conditions of service and guidelines applicable to all E Street customers using our products and services. A copy may be viewed/downloaded at right.
Unless clearly stated otherwise, E Street’s Privacy Policies apply to all business practices E Street conducts and to all information collected from our websites and our clients.
- What type of information do we ask for?
- How do we use the information we gather?
- Will we disclose any personal information?
- Do we send direct mailings?
- Do we use cookies?
- What else do I need to know?
- Where can I find out more?
- How do I report a privacy complaint?
1.) What type of information do we ask for?
When signing up for service with E Street or when submitting information from our website, we may ask for name, address, phone number, e-mail address, IP address, browser type, computer information or any other personal information required to provide the best service possible to our clients.
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2.) How do we use the information we gather?
The information that we gather is strictly used to provide our clients with the best possible service. We customize almost every aspect of an account and as a result, need to collect a lot of information in order to meet our clients needs. Information collected from visitors to our site (for instance IP addresses and browser type) will only be used for tracking our own marketing efforts.
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3.) Will we disclose any personal information?
We do not disclose any personal data, including mobile phone information, to third parties/affiliates for marketing/promotional purposes under any circumstances. However, information may be shared with law enforcement agencies solely when required by law or in compliance with a legal process.
We may disclose statistics about a percentage of clients that we have (i.e. 35% of our users are small business owners) but we will never disclose intimate details about any of our clients.
At any time E Street customers can request to opt-out of any communications by using the E Street Support Portal.
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4.) Do we send direct mailings?
Yes. We use e-mail (and U.S. Mail) to keep our current and future clients informed about E Street, planned and unplanned service outages and to introduce new services that we have available. We also purchase mailing lists from legitimate third parties to send advertisements (using U.S. Mail) to potential customers.
We DO NOT spam e-mail addresses with information that has not been directly requested. All SMS communication campaigns
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5.) Do we use cookies?
We do not use cookies as a matter of practice. Some of the services that we offer may use a cookie to make access to E Street more convenient for our clients (for example when logging into our members page), but whether to use one or not will be up to our clients to decide.
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6.) What else do I need to know?
Whenever you give someone your personal information online, for example on a message board, newsgroup, through e-mail or in a chat room, we cannot protect that information from being used by others. Websites and services not associated with E Street Communications, Inc. may have different policies regarding their own use of information and we cannot be held responsible for their policies or actions.
Ultimately, the responsibility for keeping personal information private, is solely that of our clients. Visit the links below to learn more about your privacy and the Internet.
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7.) Where can I find out more?
Electronic Frontier Foundation – A civil liberties organization working to protect your rights online.
Electronic Privacy Information Center – Established to focus public attention on emerging civil liberties issues relating to the National Information Infrastructure.
Privacy Issues Page – From the Center for Democracy and Technology (CDT).
The EPIC Cookies Page – Definitions, links, and news.
How to Protect Your Privacy – Information from the Federal Trade Commission.
8.) How do I report a privacy complaint?
Complaints about violations of our policies should be referred to abuse@estreet.com. Each complaint will be investigated.
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