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Creating new email accounts on Plesk servers

To add new mail accounts, you must first login to your server control panel. [Contact E Street support if you do not have your server Control Panel address].  Once logged in, click on the “Mail” tab or if you have multiple domains in your panel,  use the top navigation pull-down to navigate to your domain name.   


1. From the Mail tab click “Create Email Address”  Add your username and password.

Please note: mail names are case sensitive. When setting up your e-mail client (i.e. Outlook, Outlook Express, Eudora,) the ‘Account name’ or user id must be entered in the same case as used when setting up the account on the server. For instance, a mailname of jandoe is not the same as JanDoe.

2. Click the checkbox ” Access to the Control Panel” if you wish to allow the to access the Control Panel to edit their own mailbox settings (username would be their email address and mailbox password).

3. Click the ‘OK’ button found on the bottom of the screen.

4. For Mail program setup help see; https://tools.estreet.com/emailSupport/emailinfolookup.lasso


From the additional tabs you can configure additional mail name features from the mail name management screen, including turning on/off a mailbox, setting up a redirect or a mail alias and setting up auto replies**.

-For features of your Plesk Panel Private Mail servers see;


-For online help on setting up mail when logged in to your mail server  control panel – click the ‘Help’ button found on the page which will explain the setup of your mail.

**Note: Redirects are only enabled for accounts that have our spam and virus filtering service ( https://kb.estreet.com/article.lasso?article=626 )

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