CRM Usage with E Street VoIP


E Street’s VoIP platform can integrate with a number of the most common CRM or Customer Relationship Management programs.

Customer Relationship Management (CRM) is a business strategy that provides companies with an opportunity to manage their own previous, present, and planned interactions. E Street VoIP allows users to integrate, test, select some of the log options for their CRMs. It is integrated with several CRM solutions. The supported CRMs are as follows: BullhornHubspotMicrosoft Dynamics 2015PipedriveProprietary CRMProprietary CRM ISalesforceSugarCRMSuiteCRMVtiger CRMZendesk, and Zoho CRM.

By integrating with your CRM, functionality such as this may be supported:

  • Screen pop with incoming calls
  • Click-to-Dial to speed up outbound calls
  • Inbound, outbound, and missed call logging
  • Uploading of call recording, (as long as call recording is enabled)
  • Various other features depending on the CRM being used.

Contact E Street Support for more information and/or to schedule a demo.

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