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Information and Data Security Compliance Statement

The following is E Street’s corporate statement regarding our data security program, and procedures in our ever-evolving commitment to information security and compliance programs. For PCI DSS See: https://kb.estreet.com/article.lasso?article=663 ~~~~~~~~~~~~~~ Physical Security E Street infrastructure is enabled within our privately owned Tier III Data Center facility composed of multiple active power and cooling distribution paths, […]

I have a Joomla! CMS site – how do I edit my website pages?

Site owners with Joomla! CMS (Content Management System) websites have a powerful tool to edit their web pages and add dynamic content to their sites. Attached below is a quick tutorial on editing “Articles” in Joomla CMS. Other resources for common solutions in Joomla are: YouTube is a great resource for instructional videos with Joomla […]

Adding new users to a Kerio mail server

1) Log into the Web Admin site for your Kerio mail server. If you can’t remember your login information or the link to the Web Admin site please contact us at support@estreet.com 2) Click the “Users” link in the left column. 3) Click the “Add” button near the bottom of the page. 4) On the […]

E STREET CUSTOMER PROPRIETARY NETWORK INFORMATION (CPNI ) POLICY

In the normal course of providing communications services, E Street collects and maintains certain information about customer accounts. This information, when matched to a customer’s name, address and calling or originating billing telephone number is known as “Customer Proprietary Network Information,” or CPNI for short. CPNI includes information that we have relating to the (1) […]

What are the inclusions of the E-LAN E Street Tech Support package?

E Street’s E-LAN package is our entry-level Managed Services offering… E-LAN provides your organization with initial assessment, Included Anti-Virus/Anti-Malware protection, monthly monitoring, and reduced rates on technician services. Specific program inclusions are below: E Street’s “E-LAN” package INCLUSIONS: E Street Managed Services IT support with initial assessment and setup of scheduled remote monthly checkups starting […]

How can I get access to colocation cabinet resources (power strips, Netbotz devices)

E Street colocation services are outfitted with devices for remote power monitoring and application control. Facilities support NetBotz* open source hardware and software as well. To control devices, Download and install the Client below (for Windows Operating Systems – Contains an installer executable that creates shortcuts, links, and adds an entry to Add/Remove Programs.) https://kb.estreet.com/artImages/isxcentral-5.1.1-14.setup.exe […]

What are the various fees associate with my voice service?

In the early years of VoIP telephone service, the only costs associated with placing a call were the regular month to month fees and maybe long distance fees for calls you made. As VoIP has grown and become a mainstream technology, governments and regulatory agencies have begun mandating taxes and fees like those found with […]

Legitimate email blocked by Sender Policy Framework (SPF)

Nearly all spam email messages have fake sender addresses. They use fake address for several reasons – to remain anonymous, to make sure that undeliverable messages don’t bounce back to them, and to potentially deceive you into thinking that their fraudulent message is being sent by a legitimate company. To combat this trend, many email […]